Refund policy
Return Policy for Apparel
Thank you for shopping with us! We strive to provide high-quality apparel that you’ll love. Please review our return policy below to ensure a smooth shopping experience:
1. Final Sale Policy
All sales are final. We do not accept returns or exchanges on any items unless the item is defective.
2. Defective Items
If you receive a defective item, please contact us immediately at swingindranchtx.com within 3 days of receiving your order. We will gladly assist you with a return or exchange for the defective item. Defective items must be returned in their original condition with tags attached and any packaging intact.
3. How to Report a Defective Item
To report a defective item, please provide the following information:
- Order number
- Description of the defect
- Photos showing the defect
Once we review your claim, we will guide you through the return or exchange process.
4. Non-Defective Items
We cannot accept returns or exchanges for non-defective items, so please double-check your order before finalizing your purchase. If you are uncertain about sizing or fit, please consult our size chart or reach out to our customer service team for assistance.
5. Shipping Costs
Return shipping for defective items will be covered by us.
We appreciate your understanding and are committed to ensuring your satisfaction with your purchase.
For any questions or concerns, feel free to contact us at info@swingindranch.com
Thank you for choosing us!